Field Service Technician II

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.

The pay for this position ranges from $30 - $38.

Overview:

The Field Service Technician provides service to customers by installing, maintaining, troubleshooting, and repairing fuel cell power plants to minimize customer downtime.

Responsibilities:

• Performs mechanical, electrical and instrumentation functions on client-site for repair, installation and/or commissioning of fuel cell power plants, including system hardware and software, equipment and systems networking.
• Complies with all Safety, Health, Environmental and Quality Management System requirements, policies and procedures relevant to the position.
• Assists in power conditioning of fuel cell power plants. Provides technical support to customers on operational or maintenance aspects of system equipment.
• Analyzes plant equipment and system operating characteristics to determine operational conditions.
• Repairs and overhauls generating equipment and associated systems components.
• Serves as customer contact on technical and service related problems.
• Diagnoses mechanical, hardware, software and systems failures using established procedures.
• Determines most cost effective repair/resolution to minimize customer downtime.
• Prepares status reports on plant conditions and work completed.
• The Field Service Tech is required to travel on a daily basis throughout the assigned region.
• Performs other duties as required.
   

Qualifications:

Education:   High school diploma with 4 years of relevant experience required.  Technical diploma or degree preferred.

Experience:   4 years of experience in a technical field or relevant industry experience, including but not limited to:

Electrical related military experience (i.e. US Navy Nuclear Power Plant Operator, Electronics Technician, Gas Turbine Operator, Electrical Technician GSE, and Mechanical Technician GSM.)
HVAC or Electrician certification experience (i.e. HVAC technician, electrician, electronics technician, field service technician, etc.)
Power Plant operations and Maintenance experience  

Special Skills/Requirements:

• Able to understand system interrelationships using mechanical, electrical and instrumentation inputs. 
• Have a working knowledge of most hand tools and test equipment (e.g. process meter and thermocouple reader)
• Must be able to effectively read, write and speak in English to ensure team communication and written procedures are followed Must have or be able to obtain and maintain throughout the course of employment a valid driver’s license and have dependable transportation to travel to company business sites
• Must have or be able to obtain and maintain throughout the course of employment a valid passport to travel internationally
• Must be willing to travel domestically and internationally on an infrequent basis
• Must be willing to travel daily to other areas in the Northeast
   

Working Environment/Physical Requirements:

• Must be able to work both indoors and outside and in normal seasonal temperatures with the possibility of working in other areas that may range from extreme cold to extreme hot
• Must be willing and able to participate in support of the regional on-call rotation to provide 24 x 7 x 365 response to our fleet
• Must be able and willing to wear required personal protective equipment as designated such as safety glasses, safety shoes, hard hats and other PPE as required Must be able to qualify for and be able to wear a respirator on a non-routine basis
• Must be able to lift and carry up to 50 pounds
• Must be able to climb ladders up to 30 feet above ground and work in a safety harness when required
• Must be able to physically work utilizing both hands simultaneously making mechanical adjustments, carrying equipment, etc. 
• Other physical activities include standing for extended periods, pushing, pulling, and bending into awkward positions to work in small areas where there may be confined space.
• Must be able to troubleshoot company product using visual and audible skills to accurately diagnose problems and ensure product is in working order.

Equal Opportunity Employer

FuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.

We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.

The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.

FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.

NOTE:   This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged.  A response to your request may take up to two business days.

No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.

For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careers

We thank all candidates for their interest in a career with FuelCell Energy.  However, only those candidates selected for an interview will be contacted.

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