Security Supervisor

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.

The pay for this position ranges from $105000 - $120000.

The Security Shift Supervisor is responsible for overseeing daily security operations during assigned shifts in a 24/7/365 environment. This role provides direct supervision of security personnel, ensures compliance with security policies and procedures, and serves as the primary on-duty authority for incident response, facility protection, and personnel safety.

Essential Duties and Responsibilities:

• Supervise and direct on-duty FuelCell Energy security personnel.
• Ensure adherence to post orders, policies, and standard operating procedures.
• Serve as primary point of contact for all security matters during the shift.
• Respond to, assess, and manage incidents, emergencies, and alarms.
• Prepare detailed incident and activity reports through the record management system.
• Oversee access control, badging, and visitor management processes.
• Monitor CCTV, alarm systems, and patrol operations.
• Conduct routine inspections of posts, personnel, and equipment.
• Escalate issues and communicate updates to the Security Manager.
• Coordinate with local law enforcement and emergency services as needed.

• Provide coaching, training, and performance feedback to security officers.
• Conduct shift briefings and pass-down communications.
• Reinforce professionalism, accountability, and safety culture.

• Ensure compliance with corporate security policies and regulatory requirements.
• Identify risks and vulnerabilities and recommend corrective actions.
• Support audits, inspections, and investigations.
• At times, may provide executive protection to the FCE Board, Executive meetings, and other events where safety and security assistance is warranted.
• Travel to domestic and international facilities as necessary.

Education & Experience:    

• Education: Bachelor’s degree in criminal justice, law enforcement, or related field from an accredited institution (or substitution of 10 years of professional work-related experience in the law enforcement/security management and/or military security/police career fields)
• Experience combined with education: 3 years’ experience in law enforcement, military security or police, corporate security management and work experience in a broad range of security areas including protection of personnel, risk assessment methodology, physical security, and investigations.
• Prefer a minimum of two years' experience with a major corporation, global Fortune 500, or technology industries.
• Certified Protection Professional (CPP) or Physical Security Professional (PSP) certifications preferred.
• Workplace Violence and/or Business Continuity experience preferred.
• Law enforcement experience required.
• Experience using computer systems and software programs - i.e., PowerPoint, MS Word, Excel, and MS Outlook
• Exceptional customer service/relationship skills. Recommend alternative technical and business approaches, and lead efforts to meet aggressive timelines with optimal solutions.
• Experience in development and implementation of security policies and procedures, preferred.
• Communication and contacts within government, law enforcement, and industry trade groups preferred.
• Able to work effectively with customers, suppliers, and contractors to ensure effective security throughout the value chain.
• A proven team player, yet able to lead as well as work independently.

Candidate Must Possess/Be Knowledgeable In:

• HR-218/LEOSA with current Annual Firearm Qualification required.
• Excellent customer interaction skills.
• Strong attention to detail and organizational skills
• Strong problem-solving and troubleshooting skills.
• Exhibits a strong work ethic and accountability.
• High level of trust and integrity needed; ability to manage high-level, sensitive matters requiring sound judgment and discretion.
• Consistently exercise independent judgment and discretion in matters of significance and in the absence of the company’s Security Manager.
• Proven leadership/management skills to manage a Team of security professionals.
• Willingness to learn in a fast-paced environment.
• Strong communication skills
• Schedule flexibility, with the ability to be on call 24X7 when needed.
• Candidate must have a proven ability to work independently and be able to follow escalation procedures as outlined in terms of standards regarding critical or emergencies.

Physical Requirements/Working Conditions

• Must be able and willing to physically work in an outdoor construction or power plant setting where exposure to environmental elements is mandatory.
• Occasionally subject to irregular hours.
• Occasional pressure due to multiple calls and inquiries.
• Required to be on-call.
• Must be able and willing to wear the required Personal Protective Equipment (PPE) as designated, such as safety glasses, safety shoes, hard hats, respirators, and other PPE as required.
• Must be willing and able to respond to and participate in after-hours needs and requirements in support of the business.
• Must be able to distinguish colors.
• Must be willing to travel using own vehicle or commercial airplane with reimbursement for expenses.
• Must be able to travel. Travel frequently within Connecticut to job sites (40-50%); occasional domestic travel (10-20%); required infrequent international travel, a potential (0-5%)
• Must be able to travel between Danbury and Torrington locations as needed.
• Have or be able to obtain a Passport.
• The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use or climb stairs; balance; stoop, kneel, crouch or crawl; handle or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Equal Opportunity Employer

FuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.

We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.

The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.

FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.

NOTE:   This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged.  A response to your request may take up to two business days.

No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.

For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careers

We thank all candidates for their interest in a career with FuelCell Energy.  However, only those candidates selected for an interview will be contacted.

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